recycling

The rotating device contains a tiny amount of well contained liquid mercury and other fluids and if disposed of, must be done so properly through recycling. If local recycling is not available, please return it to Spinstigator using UPS ground shipping. Do not send via the United States Post Office. Use the contact email at the bottom left of this page to ask for the return mailing address.

Recycling

Due to FAA and TSA restrictions on items containing mercury, the Spinstigator can’t be taken aboard commercial air flights in carry-on or checked baggage.

Air Travel

Units are guaranteed for three years from date of purchase against defective materials and workmanship. Replacement or repair will be made except for problems caused by abnormal use or mishandling. Customer is responsible for return shipping. All statements and technical information contained herein, or presented by the manufacturer or his representative are rendered in good faith. User must assume responsibility to determine suitable care and use of the product. The manufacturer shall not be liable for any injury, loss or damage, direct or consequential arising out of the use, or attempt to use the product.

Warranty

If you’re not happy with the Spinstigator cable, return it within 30 days for a full refund of the purchase price. Contact via email for RMA number and return shipping address.

Returns or Repair

Note: The Spinstigator is not designed to be indestructible but should hold up fine with a little extra care. A few good rules to follow:
- When you're playing, be sure to loop the cable through the strap as demonstrated, so the Spinstigator rotation device won't drag on the ground where it could be stepped on.
- When you're NOT playing, make sure the portion of cable with the rotation device isn't resting on the floor where it also might get stepped on.
- If your cable gets caught under equipment, etc., remove it without yanking (excessive force may cause the bond near the rotation device to come apart).

The rotary connector contains plastic materials that are sensitive to extreme heat. Overheating can cause reduced life or connector failure. Provide thermal insulation where necessary to prevent temperature of the unit from exceeding 140°F (60°C). Avoid extreme moisture.

Using the Spinstigator with the rotating device pointing below horizontal to hanging upside down, could cause it to malfunction and eventually damaged it. If stored for long periods, it’s preferable to position the rotary connector upright or horizontal.

Care and Maintenance